Case studies
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Complying with India's GST Regime via SAP Custom Development

Case study of Agilent Technologies achieving GST compliance in India without a full SAP upgrade by using SAP Custom Development services.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Agilent Technologies needed to meet India's 2017 GST requirements across its SAP ERP landscape without deploying a service pack or disrupting global operations. SAP Custom Development delivered configurable templates and targeted modifications that enabled full GST compliance in four months. The approach avoided an eight-month system upgrade, maintained business continuity, and produced reusable learning for future regulatory changes.

Key takeaways

GST compliance achieved in four months without SAP upgrade

Zero operational impact on global business processes

SAP Custom Development provided configurable, low-maintenance solution

All open transactions migrated to new GST tax codes

Project delivered on time and within budget

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration