City of Dubuque Fixed Route Reporting Improves Transit Efficiency

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City of Dubuque Fixed Route Reporting Improves Transit Efficiency

Case study shows how The Jule used Streets ITS reporting to restructure routes, cut costs, and increase ridership in Dubuque, Iowa.

Published

June 4, 2026

Read time

3 min read

Source

The City of Dubuque implemented TripSpark Streets ITS fixed route software in 2013 to replace manual scheduling. Custom ridership and fare reports enabled route optimization, reduced miles in low-demand areas, and supported a shift from paratransit to fixed route service. Results included a 28% ridership increase, shorter trip times, and a $100,000 budget reduction while improving service reliability and safety.

Key takeaways

Custom ridership reports enabled data-driven route restructuring and schedule optimization

Reduced operating costs by $100,000 through fewer buses and lower paratransit demand

Achieved 28% ridership growth and 66% reduction in average trip times

Improved safety by relocating high-risk stops using incident and complaint data

Supported funding justification to city council with measurable performance metrics

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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