Case studies
WMS

Cipla Two-Tier SAP ERP Implementation for European Pharma Logistics

Case study of Cipla deploying SAP Business ByDesign in ten European countries to replace a lost logistics partner and integrate with SAP ECC in India.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Cipla implemented a two-tier SAP ERP solution with SAP Business ByDesign for European logistics operations and SAP ECC at headquarters in India. The project enabled rapid replacement of a failed logistics service provider within two weeks and full rollout across ten countries in four months. Key capabilities include web service integration with third-party warehouses, real-time visibility, and automated order-to-billing processes without additional hardware.

Key takeaways

Replaced lost logistics partner and resumed UK distribution within two weeks

Deployed two-tier SAP ERP across ten European countries in four months

Integrated SAP Business ByDesign with SAP ECC headquarters and third-party WMS via web services

Achieved 20 million euro turnover in first year with 180 employees

Enabled country-specific compliance and rapid expansion without new hardware

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration