Case studies
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Chicago White Sox Epicor Financial Management Case Study

Chicago White Sox reduced annual budgeting from 3-4 weeks to 3-4 days and MLB reporting from days to under an hour using Epicor for Hospitality and Entertainment.

Published
June 4, 2026
Read time
3 min read
Source

This case study details how the Chicago White Sox replaced an outdated financial system with Epicor to meet stringent MLB reporting requirements and support zero-based budgeting. The implementation enabled direct reporting from the general ledger, eliminated manual data re-entry, and integrated with the ticketing system for faster payment processing. Other Chicago sports organizations later adopted the same solution.

Key takeaways

Budget cycle time reduced from 3-4 weeks to 3-4 days

MLB compliance reports generated in under one hour versus 3-4 days

Direct GL reporting eliminated manual re-entry and improved accuracy

Ticketing system integration accelerated refunds and payment processing

Configurable screens and reports adapted to existing business processes

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration