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Chicago White Sox Epicor Financial Management Case Study

Chicago White Sox reduced annual budgeting from 3-4 weeks to 3-4 days and MLB reporting from days to under an hour using Epicor for Hospitality and Entertainment.

Published
June 4, 2026
Read time
3 min read
Source

This case study details how the Chicago White Sox replaced an outdated financial system with Epicor to meet stringent MLB reporting requirements and support zero-based budgeting. The implementation enabled direct reporting from the general ledger, eliminated manual data re-entry, and integrated with the ticketing system for faster payment processing. Other Chicago sports organizations later adopted the same solution.

Key takeaways

Budget cycle time reduced from 3-4 weeks to 3-4 days

MLB compliance reports generated in under one hour versus 3-4 days

Direct GL reporting eliminated manual re-entry and improved accuracy

Ticketing system integration accelerated refunds and payment processing

Configurable screens and reports adapted to existing business processes

Market overview