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Chemicals Company Digitizes Kanban Boards to Cut Cycle Time and Backlogs

Case study of a refining and chemicals company that replaced physical Kanban boards with Planview LeanKit to reduce maintenance cycle times from 180 to 27 days and cut work order backlogs from 9,000 to 3,000.

Published
June 4, 2026
Read time
3 min read
Source

The Maintenance group at a leading refining and chemicals company adopted Planview LeanKit to digitize Kanban boards and support Lean work management. The digital boards replaced a physical War Room setup, enabling real-time visibility across five maintenance areas, daily work order updates, and integration with Power BI for performance tracking. Results included faster response times, fewer emergency requests, reduced contractor reliance, and standardized workflows that support continuous improvement across the enterprise.

Key takeaways

Cycle time reduced from 180 days to 27 days after digitizing Kanban boards

Work order backlog dropped from 9,000 to 3,000 items

Real-time visibility eliminated status inquiry delays from physical boards

API integration with Power BI enabled custom dashboards and risk identification

Shift to insourced work reduced contractor costs while maintaining output

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration