Case studies
MES

ChemArt ERP Implementation: MES Coordination and Order-to-Shipment Visibility

Case study of ChemArt's Epicor ERP deployment showing 50% faster production reviews and 20% reduction in engineering time for custom photo-etched metal products.

Published
June 4, 2026
Read time
3 min read
Source

ChemArt, a U.S. manufacturer of custom decorative ornaments, replaced its legacy system with Epicor ERP to link order entry, engineering, production, and shipping across custom design and manufacturing operations. Real-time dashboards, Product Configurator, and Service Connect eliminated manual data entry for web orders and reduced invoice processing cycle time by 25%. The implementation provides granular job status, labor tracking, and milestone alerts to support scaling while maintaining 100% domestic production control.

Key takeaways

Production review cycle time reduced 50% via real-time dashboards and milestone alerts

Engineering record creation time cut 20% using Epicor Product Configurator

Website orders flow directly into ERP, removing manual entry and duplicate customer files

PO-to-payment cycle shortened, enabling month-end close 25% faster

Company-wide visibility on labor, material costs, and purchase history supports strategic decisions

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration