Case studies
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Centralized Manufacturing and Order Management System Case Study

Annandale Millwork implemented Epicor BisTrack to replace fragmented systems with a single platform for millwork, component manufacturing, and point-of-sale operations.

Published
June 4, 2026
Read time
3 min read
Source

Annandale Millwork and Allied Systems, a Virginia-based manufacturer of doors, windows, trim, and framing components, consolidated operations using Epicor BisTrack. The system centralized manufacturing, order management, and installed sales contract handling across two locations. Key improvements included real-time visibility, reduced redundant data entry, and better job costing for contract-driven projects.

Key takeaways

Single integrated system replaced manual workarounds and folder-based processes across millwork and component manufacturing

Installed sales contracts gained improved margin analysis, job costing, and staged invoicing aligned to project milestones

Real-time stock, order, and production data accessible across purchasing, production, and project management teams

Mobile delivery application enabled field signature capture and photo documentation linked directly to job files

SmartViews and remote access supported user-specific dashboards and queries without requiring programming skills

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration