Carter’s Retail IT Portfolio Management Case Study: $2M Capital Savings

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Carter’s Retail IT Portfolio Management Case Study: $2M Capital Savings

Carter’s implemented Planview Enterprise to fix IT project governance, resource tracking, and SOX compliance, delivering $2M capital and $2.6M expense savings.

Published

June 4, 2026

Read time

3 min read

Source

Carter’s, the largest U.S. children’s apparel retailer, replaced fragmented project lists and manual time tracking with Planview Enterprise. The platform enforced standardized project tiers, time categorization, and monthly resource forecasting across IT workgroups. Results included 100% SOX compliance, clear project prioritization, and the ability to justify 42 new IT headcount positions based on capacity data.

Key takeaways

Standardized project governance and lifecycle management replaced siloed lists across business units

Mandatory time tracking with role-based rates enabled accurate capital versus expense allocation

Monthly resource capacity planning provided 6-12 month visibility and reduced contractor scrambling

100% SOX compliance achieved through complete project identification and cost tracking

$2M capital and $2.6M expense savings realized from improved prioritization and labor allocation

Market overview

SCR methodology note

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