C.R. England Improves Efficiency With Manhattan Carrier WMS

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WMS

C.R. England Improves Efficiency With Manhattan Carrier WMS

Case study shows how C.R. England integrated Manhattan Carrier with its existing dispatch system to cut empty miles, improve tractor utilization, and reduce training time.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

C.R. England, a temperature-controlled truckload carrier, implemented Manhattan Carrier without replacing its highly customized dispatch system. The solution added integrated planning, fuel cost modeling, and Drop&Swap functionality. Within six months the carrier reduced empty miles 3%, out-of-route miles 5%, and training time for new operations staff by 60% while handling higher volumes without added headcount.

Key takeaways

Manhattan Carrier integrated with an existing, heavily customized dispatch system

Empty miles reduced 3% and out-of-route miles reduced 5% within six months

Tractor utilization improved 3% and service-challenged loads resolved four times faster

New-hire training time in operations cut by 60%

Business growth absorbed without increasing non-driving staff

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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