Butte Home Hardware Training on Demand Implementation Case Study

Case studies

MES

Butte Home Hardware Training on Demand Implementation Case Study

Case study showing how Butte Home Hardware used Epicor Training on Demand to standardize Eagle system training across four stores while reducing manager training time.

Published

June 4, 2026

Read time

3 min read

Source

Butte Home Hardware Building Centre implemented Epicor Training on Demand to replace one-on-one Epicor Eagle training for new and existing employees. The solution delivered consistent training across four Alberta locations through short interactive modules completed during off-peak hours. Managers reduced time spent on system training while employees gained broader system knowledge and reported higher job satisfaction.

Key takeaways

Training on Demand replaced manager-led one-on-one Eagle training with self-paced modules

60 percent of employees completed nearly 600 test assignments across four store locations

Managers freed time previously spent on system training for core operational tasks

New employees and role changes receive standardized training agendas for consistency

Employee adoption increased as peer knowledge sharing encouraged broader participation

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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