Case studies
WMS

BURST Cuts Fully-Loaded Fulfillment Costs 35% with ShipHero WMS

Case study showing how BURST and 3PL Swoop used ShipHero to scale fulfillment, gain order visibility, and reduce fully-loaded costs by 35% while processing over 100,000 shipments monthly.

Published
June 4, 2026
Read time
3 min read
Source

BURST, a subscription oral care brand, experienced rapid growth that outpaced its 3PL partners' WMS capabilities. After evaluating multiple systems, BURST and Swoop selected ShipHero for its Amazon FBM integration, bulk shipping tools, and real-time order visibility. The switch enabled the 3PL to handle 100k+ monthly shipments, maintain high customer retention, and cut fully-loaded fulfillment costs by over 35%. ShipHero also supported projected volume doubling without added complexity.

Key takeaways

ShipHero enabled 35% reduction in fully-loaded fulfillment costs at 100k+ monthly shipments

Seamless Amazon FBM integration reduced onboarding time to minutes for BURST's storefront

Bulk shipping and intuitive UI allowed 3PL teams to process high volumes without added headcount

Real-time order visibility improved customer service response and retention rates

WMS scaled to support 100%+ YoY growth and future multi-location expansion

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration