Build-A-Bear Workshop global WMS and vendor management case study

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Build-A-Bear Workshop global WMS and vendor management case study

Case study of Build-A-Bear Workshop implementing Manhattan WMS and Extended Enterprise Management across three DCs and 10 service centers to reduce labeling costs and improve inventory visibility.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

Build-A-Bear Workshop deployed Manhattan Warehouse Management and Extended Enterprise Management to support 4,000-7,000 SKUs across global distribution centers in the US, Canada, and UK. The solution enabled vendor-generated labeling, eliminated on-site relabeling, and provided carton-level visibility for 97 percent of inbound volume. Benefits included reduced transportation spend, lower fuel exposure, and improved available-to-promise calculations.

Key takeaways

Vendor labeling via Extended Enterprise Management removed in-DC relabeling and printer maintenance

Carton-level inbound visibility improved available-to-promise inventory accuracy

Implementation covered 150 WMS users and 30 vendors representing 97 percent of volume

Reduced transportation costs and network miles by optimizing shipment planning

Enabled vendor compliance scorecards and risk monitoring through a single platform

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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