BlueGrace Logistics Real-Time Freight Visibility Case Study

Case studies

TMS

BlueGrace Logistics Real-Time Freight Visibility Case Study

Case study on how BlueGrace Logistics implemented Descartes MacroPoint to automate real-time tracking for expedited loads and integrate with its MercuryGate TMS.

Published

June 4, 2026

Read time

3 min read

Source

BlueGrace Logistics, a Tampa-based 3PL, added expedited freight services and required continuous location and status updates for time-sensitive shipments. The company deployed Descartes MacroPoint integrated with its MercuryGate TMS to replace manual check calls with automated visibility across carriers and shippers. Results included 95% carrier adoption, 350% division growth, and only three late loads out of 3,800 shipments in 2017.

Key takeaways

Automated real-time tracking replaced manual check calls for 4,000 annual expedited loads

95% carrier adoption rate achieved for Descartes MacroPoint visibility platform

Expedited division grew 350% within first year of implementation

Only 3 late shipments recorded out of 3,800 total in 2017

TMS integration enabled 24/7 status updates without additional staffing

Market overview

SCR methodology note

Vendor landscape

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Implementation considerations

Important consideration

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