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Blue Cross NC Transforms Planning and Delivery for Business Agility

Case study on Blue Cross NC's shift to continuous planning and delivery using Planview to increase release velocity and cost avoidance.

Published
June 4, 2026
Read time
3 min read
Source

Blue Cross and Blue Shield of North Carolina restructured its operating model to align continuous planning with continuous delivery. The organization implemented Planview Enterprise One for portfolio, resource, and enterprise architecture management. Fixed-capacity, value-stream-aligned teams replaced traditional project structures, enabling faster feature delivery and measurable cost savings.

Key takeaways

Shift from project-based to fixed-capacity, value-stream-aligned teams covering 19 percent of shared capacity

Release velocity increased 10 percent with 60 features delivered in one quarter

Planview Enterprise One designated as single source of truth for portfolio and resource management

Continuous planning implemented in parallel with continuous delivery to support agility goals

Measurable cost avoidance achieved alongside improved speed to value and market responsiveness

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration