
Blue Cross NC Transforms Planning and Delivery for Business Agility
Case study on Blue Cross NC's shift to continuous planning and delivery using Planview to increase release velocity and cost avoidance.
Blue Cross and Blue Shield of North Carolina restructured its operating model to align continuous planning with continuous delivery. The organization implemented Planview Enterprise One for portfolio, resource, and enterprise architecture management. Fixed-capacity, value-stream-aligned teams replaced traditional project structures, enabling faster feature delivery and measurable cost savings.
Shift from project-based to fixed-capacity, value-stream-aligned teams covering 19 percent of shared capacity
Release velocity increased 10 percent with 60 features delivered in one quarter
Planview Enterprise One designated as single source of truth for portfolio and resource management
Continuous planning implemented in parallel with continuous delivery to support agility goals
Measurable cost avoidance achieved alongside improved speed to value and market responsiveness