Bertucci’s Corporation Epicor Hospitality Implementation Case Study

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MES

Bertucci’s Corporation Epicor Hospitality Implementation Case Study

Bertucci’s centralized financial and operational data from 89 locations using Epicor Import Manager integrated with Micros POS and payroll systems.

Published

June 4, 2026

Read time

3 min read

Source

The case study details how Bertucci’s Corporation replaced Great Plains with Epicor for Hospitality to consolidate daily sales, labor, discounts, and payment data from dispersed restaurants. Import Manager enabled automated nightly imports from Micros 3700 POS and ReMacs back-office systems into a single general ledger environment. Executives gained real-time access to metrics via intranet and wireless PDAs while audit validation improved forecasting accuracy and reduced corporate headcount.

Key takeaways

Centralized multi-location restaurant data into one financial system

Automated nightly imports from Micros POS and ReMacs into Epicor GL

Audit validation of sales, tenders, and payments for forecasting

Reduced corporate staffing through Import Manager automation

Enabled future expansion via Epicor SRM and cash receipt modules

Market overview

SCR methodology note

Vendor landscape

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Implementation considerations

Important consideration

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