Barry Callebaut TMS Implementation: Accuracy and Cost Control

Case studies

TMS

Barry Callebaut TMS Implementation: Accuracy and Cost Control

Case study showing how Alpega TMS improved carrier communication, freight cost management, and shipment accuracy for a major chocolate manufacturer handling 25,000+ European deliveries annually.

Published

June 4, 2026

Read time

3 min read

Source

Barry Callebaut manages complex liquid chocolate shipments across Europe with strict hygiene and equipment requirements. The company implemented Alpega TMS to connect its SAP ERP with a large carrier network, enabling direct transmission of customer-specific instructions. The Freight Cost Management module introduced structured workflows for accessorial charges, reducing administrative workload and delivering 1-1.5% transportation cost savings. The system also shortened invoice cycles and improved cost-to-serve visibility.

Key takeaways

TMS integration with SAP enables direct transfer of customer-specific shipping requirements to carriers

Freight Cost Management workflow reduced accessorial cost tracking time and saved 1-1.5% on annual transport spend

Five-day claim window improved accuracy by requiring carriers to submit charges while details are current

Eliminated need for additional planning staff, saving approximately 0.5 FTE in administrative effort

Reliable data exchange supports shorter lead times demanded by major confectionery customers

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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