B&J Parts and Machine Epicor Eagle Implementation Case Study

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B&J Parts and Machine Epicor Eagle Implementation Case Study

Case study of B&J Parts and Machine replacing Epicor Eclipse with Eagle to improve inventory, delivery tracking, and reporting in an automotive parts operation.

Published

June 4, 2026

Read time

3 min read

Source

B&J Parts and Machine, a family-owned automotive parts and machine shop in Port Coquitlam, BC, implemented Epicor Eagle in 2009 after four years of flat growth. The integrated system replaced Eclipse and added RF barcoding, LaserCat catalog, Dispatch and Delivery tracking, iNet portal, Document Management, and Compass analytics. Results included faster receiving, real-time delivery visibility, quicker reporting, and improved customer service for retail, wholesale, and machine shop operations.

Key takeaways

Replaced legacy Epicor Eclipse with Eagle for full integration across counter, purchasing, and machine shop functions

RF barcoding module reduced receiving time and improved inventory accuracy

Dispatch and Delivery System provided real-time tracking visible on wholesale call center monitor

Compass analytics replaced manual Excel reporting, cutting report time from hours to minutes

iNet portal and Document Management improved customer self-service and reduced staff workload

Market overview

SCR methodology note

Vendor landscape

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Original Source

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