
Automotive Service Parts Upgrades to Epicor Vision for Inventory and BI
Case study of Automotive Service Parts replacing legacy Epicor Prism with Vision, Compass, and Vista to improve inventory accuracy, pricing flexibility, and KPI visibility across two warehouses.
Automotive Service Parts, a two-step automotive aftermarket distributor in Oregon, consolidated operations after acquisitions and upgraded from 1980s-era Prism software. The new Epicor Vision suite enabled full-cycle inventory scanning, reduced pick and mis-pick rates, and introduced dynamic pricing by part, line, and category. Integrated Compass analytics and Vista market-basket tools replaced limited canned reports with on-demand operational KPIs and demand-driven assortment planning.
Full physical inventory scan achieved first-time 100% cycle-count accuracy
Pick times, mis-picks, and delivery lead times reduced after Vision rollout
Pricing rules now support part-level, line-level, and category-based strategies
Compass replaced static reports with ad-hoc operational and market metrics
Employee adoption improved as staff gained new analytical capabilities