Case studies
MES

Arrow Fabricated Tubing Case Study: Plex MES Implementation Results

Case study showing how Arrow Fabricated Tubing replaced paper processes with Plex MES to reach 98% inventory accuracy and reduce quality costs.

Published
June 4, 2026
Read time
3 min read
Source

Arrow Fabricated Tubing, an HVAC tubing manufacturer, implemented Plex MES to eliminate manual paper documentation and legacy system limitations. The cloud-based platform digitized production recording, quality checks, scrap reporting, and inventory tracking. Results include 98% inventory accuracy, real-time performance visibility, and integrated demand planning through DemandCaster. The implementation enabled barcode tracking from production to distribution and improved customer quality data access.

Key takeaways

Inventory accuracy improved from low levels to 98-99% through barcode tracking across the facility

Real-time production and quality data replaced manual analysis and expediting

Digital checksheets and automated recording reduced quality costs and human error

DemandCaster integration enabled forecasting and raw material planning from historical data

Work instructions with attachments improved shop floor consistency and reduced training gaps

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration