Case studies
WMS

Aramex Adopts SAP SuccessFactors for Modern HR and Talent Management

Case study showing how Aramex implemented SAP SuccessFactors to simplify HR processes, enable real-time workforce decisions, and support continuous performance management across global operations.

Published
June 4, 2026
Read time
3 min read
Source
SAP

Aramex, a global express delivery and logistics provider, replaced legacy HR systems with SAP SuccessFactors Employee Central and Performance & Goals. The implementation delivered mobile access for 18,000 employees, reduced administrative workload, and introduced continuous performance management aligned with local market needs. Real-time analytics now support faster talent decisions and stronger alignment between workforce strategy and business objectives in a rapidly changing logistics environment.

Key takeaways

SAP SuccessFactors enabled real-time workforce decisions instead of delayed, periodic reviews

Mobile-first deployment gave 100% of global staff access to HR processes via app

Continuous performance management replaced annual cycles with ongoing manager-employee dialogue

Flexible configuration supported country-specific HR practices while maintaining global standards

HR analytics improved identification of high performers and supported strategic talent placement

Market overview

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