
Aptean Routing & Scheduling Improves Freight Tracking for Partnerlink Network
Case study showing how Partnerlink deployed Aptean TMS to track 12,000 pallets weekly across 1,700 trucks and partner carriers without phone chasing.
Partnerlink, a UK pallet-sharing network, implemented Aptean Routing & Scheduling Calidus Edition to gain real-time visibility of freight moving between six partner carriers. The solution replaced manual phone calls with Android-based ePOD and traffic-light status updates, allowing any partner to locate pallets and predict delivery times. Benefits include reduced tracking costs, redeployed staff to proactive service, fewer customer complaints, and improved driver retention.
Real-time freight visibility across partner carriers without phone calls
Android ePOD and traffic-light status replaced manual tracking processes
Reduced consignment chasing time and telephone costs for the network
Staff redeployed from reactive calls to proactive customer service
Lower driver interruptions improved retention in a high-turnover industry