Aptean Paragon Route Optimization Case Study: Frozen Food Express

Case studies

TMS

Aptean Paragon Route Optimization Case Study: Frozen Food Express

Case study showing how Frozen Food Express used Paragon Integrated Fleets to centralize line-haul planning, cut brokered loads 90%, and reduce monthly transportation costs by up to $400k.

Published

June 4, 2026

Read time

3 min read

Source

Frozen Food Express, a major US temperature-controlled LTL carrier, replaced manual planning across 14 service centers with Paragon Integrated Fleets routing software. The system provided real-time visibility of 150 line-haul trucks and 1,150 refrigerated trailers, automated daily load building from the order management system, and enabled a centralized three-person planning team. Results after six months included 12% higher on-time delivery, 90% fewer brokered loads, a 10% reduction in the P&D fleet, and 9% year-over-year sales growth.

Key takeaways

Centralized planning with Paragon replaced manual processes at 14 service centers

On-time delivery rose 12% and brokered loads fell 90% within six months

Transportation costs dropped by up to $400k per month through reduced subcontracting and penalties

Pickup-and-delivery fleet reduced 10% (750 to 700 trucks) due to better line-haul utilization

Year-over-year sales increased 9% from improved customer service reliability

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

Vendors mentioned in this report

No items found.