
Apollo Tyres Dealer Operations Transformation with SAP Cloud Platform
Case study on Apollo Tyres' deployment of DealerConnect Partner Portal to digitize dealer ordering, invoicing, and inventory visibility.
Apollo Tyres implemented Arteria's DealerConnect Partner Portal on SAP Cloud Platform to connect its distribution network with real-time ordering, delivery tracking, and automated reconciliation. The solution replaced manual dealer processes with omnichannel order capture and outlet stock monitoring, improving order-to-fill rates and claims turnaround. Results included 50% higher customer satisfaction, better secondary sales visibility, and reduced environmental impact from streamlined operations.
Real-time dealer ordering and invoicing replaced manual processes
Outlet stock monitoring increased order-to-fill accuracy
Automated reconciliation reduced claims processing time
Secondary sales visibility improved dealer performance tracking
Customer satisfaction rose 50% after portal rollout