Case studies
TMS

AO Implements Cloud TMS Route Optimization to Cut Costs

Case study of AO replacing legacy on-premise routing software with Aptean Routing & Scheduling Paragon Edition, achieving near-100% automated routes and reduced mileage.

Published
June 4, 2026
Read time
3 min read
Source

AO, the UK electrical retailer, migrated from an unsupported on-premise routing system to Aptean’s cloud TMS. The new platform eliminated manual route adjustments, enabled automated daily planning, and supported scenario modeling for fleet and network changes. Real-time visibility and resource allocation tools improved delivery adherence while lowering transport costs without added headcount.

Key takeaways

Legacy on-premise routing required frequent manual fixes and could not scale

Cloud deployment removed maintenance burden and enabled continuous feature updates

Automated route creation reached nearly 100% with no human intervention

Scenario modeling supports fleet sizing and new DC decisions before execution

Mileage reduction and crew allocation improvements delivered measurable cost savings

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration