Case studies
WMS

Amplifier WMS Implementation: Manhattan SCALE Case Study

Case study of Amplifier's deployment of Manhattan SCALE WMS to replace legacy fulfillment software and support rapid growth in direct-to-consumer merchandise operations.

Published
June 4, 2026
Read time
3 min read
Source
Manhattan Associates

Amplifier, a 33,000 sq ft Austin-based fulfillment provider for web creators, replaced its catalog order system with Manhattan SCALE. The implementation delivered 60% reduction in warehouse staff, automated pick-pack processes, improved multi-item shipment consolidation, and established an extensible platform for new services.

Key takeaways

Replaced legacy catalog software unable to process over 9,999 daily orders of one shipping method

Reduced warehouse management personnel by more than 60% through automation

Enabled multi-item, print-on-demand consolidation in single shipments to cut costs

Phased three-month rollout created foundation for future service expansion

Third-party logistics operations supported without custom modifications

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration