American Time Epicor ERP Implementation Case Study

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American Time Epicor ERP Implementation Case Study

Case study showing how American Time replaced legacy systems with Epicor ERP to improve data capture, reduce purchasing cycle time by 30%, and synchronize operations across departments and contractors.

Published

June 4, 2026

Read time

3 min read

Source

American Time, a Minnesota-based manufacturer of integrated timekeeping systems, implemented Epicor ERP in 2013 after a two-year search. The system replaced a legacy platform that could not track detailed customer data or connect to a central database. Key outcomes include five times more data collected, 30% reduction in purchasing order generation time, elimination of quote duplication, and improved visibility into sales patterns across company, contractor, and end-user relationships.

Key takeaways

Collected five times more data than legacy system to support production and shipping schedules

Reduced time spent generating new purchase orders by 30 percent

Eliminated duplicate effort by capturing quote details once for reuse across similar sales

Enabled real-time access to customer histories including part numbers and descriptions

Allowed marketing to track ROI of direct mail and web advertising campaigns

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration

Original Source

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