Alliance Lumber Improves Service and Dispatch with Epicor BisTrack
Case study showing how Alliance Lumber used Epicor BisTrack to centralize dispatch, improve special order handling, and provide online pricing portals for production builders.
Alliance Lumber, Arizona's largest lumber distributor, implemented Epicor BisTrack to support large commercial contractors and production builders. The system enabled centralized dispatch visibility, real-time margin visibility on orders, and an online portal for negotiated pricing and statements. Additional gains included fewer billing errors, faster month-end closing, and inventory control tools that support scalable operations.
Centralized dispatch with published schedules improved delivery visibility and customer communication accuracy.
Online portal gave contractors access to statements, negotiated pricing, and catalogs for project estimation.
Real-time cost, price, and margin visibility on each order reduced billing errors and supported competitive pricing.
Special order and added-value order handling improved stock management and purchasing decisions for engineered products.
Integration with Microsoft Dynamics enabled faster month-end closing and flexible inventory reconciliation.
Market overview
Vendor landscape
Leaders
Implementation considerations
Want deeper analysis on vendors?
Related research
Research
Vendors
Company