Alliance Boots European WMS Replenishment and Demand Forecasting Results

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Alliance Boots European WMS Replenishment and Demand Forecasting Results

Case study shows how Alliance Boots replaced proprietary systems with Manhattan Demand Forecasting and Replenishment across Europe, cutting inventory and stock-outs while raising service levels and planner productivity.

Published

June 4, 2026

Read time

3 min read

Source

Manhattan Associates

After the 2006 merger, Alliance Boots redesigned its European logistics network spanning 370 depots and 135,000 pharmacy and hospital customers. The company selected Manhattan Associates Demand Forecasting and Replenishment to forecast 384,000 SKUs and automate order quantities for 30,000 product lines. The phased rollout began in the UK and expanded to Spain, France, Italy, Netherlands, Norway and Turkey. Post-implementation results included lower inventory holdings, fewer stock-outs, clearer stock valuation and measurable productivity gains for the 15-person planning team.

Key takeaways

Replaced multiple legacy replenishment systems with a single forecasting and replenishment platform across Europe

Automated order suggestions for 384,000 SKUs while using exception management for promotion-driven demand swings

Reduced inventory levels and stock-outs while maintaining high service levels to pharmacies and hospitals

Improved planner productivity through advanced reporting on forecast accuracy, service levels and supplier performance

Delivered rapid ROI with UK go-live in six months covering 20 suppliers and full supplier integration in nine months

Market overview

SCR methodology note

Vendor landscape

Leaders

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Important consideration

Original Source

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