Alfa Laval Latin America Epicor iScala ERP Standardization Case Study

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Alfa Laval Latin America Epicor iScala ERP Standardization Case Study

Case study detailing Alfa Laval Latin America's 2008 rollout of Epicor iScala across seven countries to standardize finance, operations, and reporting.

Published

June 4, 2026

Read time

3 min read

Source

Alfa Laval Latin America consolidated business processes and hardware using Epicor iScala in Mexico, Colombia, Venezuela, Peru, Chile, Argentina, and Panama. The nine-month phased implementation standardized accounting to EU BAS, financial dimensions, and cost centers. Post go-live, annual operational hours dropped from 22,032 to 9,216, billing cycle time fell 40 percent, and remote support improved via Citrix connectivity and a centralized service desk.

Key takeaways

Standardized accounting and cost-center structures across seven Latin American countries

Reduced annual operational hours by 58 percent from 22,032 to 9,216

Cut billing cycle time by at least 40 percent using Epicor Business Intelligence

Enabled remote support and centralized service desk via Citrix connectivity

Achieved ROI within nine months; planned next phase includes supplier connectivity

Market overview

SCR methodology note

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Important consideration

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