Alexander Lumber Company Epicor BisTrack Implementation Case Study

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Alexander Lumber Company Epicor BisTrack Implementation Case Study

Case study showing how Alexander Lumber replaced multiple legacy systems with Epicor BisTrack across 25 locations, achieving 2% gross margin gain and 67% reduction in head office accounting staff.

Published

June 4, 2026

Read time

3 min read

Source

Alexander Lumber Company, a 25-location LBM dealer operating truss plants and countertop divisions, consolidated disparate software platforms after acquisitions. Epicor BisTrack delivered real-time inventory visibility, centralized pricing control, and integrated work order costing for manufacturing. The implementation enabled standardized processes, accurate special order tracking, and sales dashboards tied to margin targets, resulting in measurable efficiency gains and staff redeployment.

Key takeaways

Real-time inventory visibility across 25 locations improved centralized buying accuracy

Sales dashboards displaying customer AR and product margins drove 2% gross margin increase

Head office accounting staff reduced from 9 to 3 people through automated processes

Unique coding for special orders eliminated year-end inventory discrepancies

Design software integration with BisTrack eliminated duplicate data entry for manufacturing

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

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