Case studies
SCP

Agilent Technologies: Multi-Enterprise Supply Chain Visibility with Kinaxis

Case study of Agilent's implementation of RapidResponse to achieve end-to-end visibility across contract manufacturers and complex sourcing relationships in a high-mix, low-volume environment.

Published
June 4, 2026
Read time
3 min read
Source
Kinaxis

Agilent Technologies operates a configure-to-order model with extensive outsourcing to contract manufacturers, creating gaps in system information flow and latency in supplier collaboration. The company deployed Kinaxis RapidResponse to build a vertically integrated MRP plan that consolidates internal and CM data into a single view. This enables fast simulation of demand and supply changes, accurate modeling of CM planning behavior, and quicker order commit decisions across the extended supply chain.

Key takeaways

Vertically integrated planning replaces node-by-node data exchange to reduce information latency across CM partners.

RapidResponse models CM-specific MRP behavior to maintain consistency between Agilent's plan and supplier ERP outputs.

End-to-end visibility enables same-day or next-day order commit decisions that previously took 3-14 days.

High-mix, low-volume configure-to-order environments require rapid response capabilities beyond traditional forecast accuracy.

Implementation success depends on accurate part number mapping, sourcing rule linkages, and ongoing CM data governance.

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration