Case studies
MES

Ace Hardware Improves Pricing and Remote Operations with Epicor Eagle

Case study showing how Prescott Valley Ace Hardware uses Epicor Eagle and Mobile Manager for real-time pricing checks, inventory visibility, and remote sales monitoring.

Published
June 4, 2026
Read time
3 min read
Source

Prescott Valley Ace Hardware, a single-location retailer in Arizona, implemented Epicor Eagle and Mobile Manager to address pricing pressure from big-box competitors and the need for remote business oversight. The owner uses a smartphone to scan competitor SKUs, review daily sales, and check inventory history while attending buying shows. Benefits include faster price matching, informed purchasing decisions, and the ability to monitor operations without being on-site.

Key takeaways

Mobile access enables real-time competitor price verification in under 30 minutes

SKU sales history lookup at buying shows prevents over-purchasing

Daily sales and top-100 SKU dashboards support remote management

Single-store hardware retailer balances operations with personal responsibilities

Epicor Eagle provides inventory visibility and pricing control for independent retailers

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration