2019 Grocery Insights Data Report: Stockouts, Omnichannel Trends, AI Forecasting

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2019 Grocery Insights Data Report: Stockouts, Omnichannel Trends, AI Forecasting

Survey data on U.S. grocery shopper behavior, stockout rates, and merchandiser technology use for demand forecasting and inventory.

Published

June 4, 2026

Read time

3 min read

Source

Kinaxis

The 2019 Grocery Insights Data Report presents findings from consumer and merchandiser surveys on U.S. grocery retail. It examines stockout frequency, omnichannel shopping preferences, brand loyalty patterns, and the gap between legacy inventory systems and AI-enabled forecasting. The report highlights how manual processes and disconnected systems contribute to lost revenue and reduced customer satisfaction.

Key takeaways

85% of grocery shoppers still prefer in-store or mostly in-store shopping

97% of grocers experience stockouts; 50% report 3-4% annual stockout rates

Friday is the peak shopping day and also the day with highest stockouts

75% of merchandisers use a mix of manual processes and technology for inventory

AI adoption reduced planning time 50%, improved forecast accuracy 30%, cut stockouts 31% in one case

Market overview

SCR methodology note

Vendor landscape

Leaders

Implementation considerations

Important consideration

Original Source

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